Here are some of the most common questions about what we do and how we help charities:
VellumWorks is a charitable organisation that develops and oversees a suite of free digital tools to support UK charities at no cost. Our goal is to remove technical and financial barriers that prevent charities from growth and achieving their mission.
VellumWorks was founded to address the digital challenges faced by charities. Many organisations struggle with expensive and complex technology, and we aim to provide an alternative that is purpose-built, cost-free, and highly effective.
Our mission is to empower charities with cutting-edge digital tools that help them operate more efficiently, reach more people, and maximise their impact—all without any financial burden.
VellumWorks is structured to be financially sustainable through self-funding. We may gain ethical investment in the future, but the priority is ensuring charities pay nothing. We do not take any fees from charities for the services we provide.
VellumWorks is exclusively focused on supporting charities. We aim to work with charities to help them grow. This is why verification is important.
VellumWorks is not a registered charity; this is the goal, but it operates as a not-for-profit organisation. This means we reinvest all resources into building and maintaining the tools and services that support charities.
You can stay informed by following our blog, subscribing to our newsletter, or following us on social media. We regularly share updates on our development progress and new features.
For inquiries, partnerships, or further information, you can reach us via:
Once our solutions are live, charities will be able to sign up through our website. The onboarding process will be simple, and we will provide step-by-step guidance to help charities get started.
VellumWorks is designed for all registered charities, regardless of size. While some features may be tailored for different needs, any charity looking to improve its digital presence can benefit from our solutions.
Setting up will be quick and straightforward. Once registered, charities will be able to access our tools immediately, with guided support to ensure a smooth onboarding experience.
We provide extensive support, including detailed guides, FAQs, and onboarding materials. While we aim to make our tools intuitive and easy to use, charities can reach out for additional assistance if needed.
While VellumWorks is built to serve as many charities as possible, we continuously refine our tools based on feedback. Charities can suggest features by emailing features@vellumworks.com, and we will consider them for future updates.
No, our solutions are designed to be easy to use, even for those without technical experience. We provide user-friendly interfaces, drag-and-drop functionality, and step-by-step guides.
We will offer guidance on transitioning to VellumCMS for charities that already have a website. More details will be available once the platform is fully launched.
We encourage feedback and testimonials from charities using our solutions. You can email feedback@vellumworks.com with any suggestions or feedback. This helps us improve our tools and share success stories with other organisations looking to grow their digital presence.
